Vice President, Marketing, Wily Technology

DANVILLE, Calif.—Sept. 9, 2003 - San Francisco Business Times. Trainer Communications also proudly announced its support of Alta Associates’ first annual Executive Women’s Forum on Information Security, Risk Management, and Privacy, being held this week in Fort Myers, Florida. This inaugural event, an exclusive gathering of leading information security executives from Fortune 500 companies including Bank of America, Oracle, and Visa, will provide national awareness for Trainer Communications’ growing information technology security practice. “I am extremely impressed with Trainer Communications — the company has been a true strategic partner whose connections to platinum sponsors such as Sygate Technologies and Information Security magazine are delivering great value to the Forum,” said Joyce Brocaglia, CEO of Alta Associates and founder of the Executive Women’s Forum for Information Security, Risk Management, and Privacy. “The theme of this year’s conference is ‘Creating a Network of Excellence.’ As Trainer continues to build its security practice, I anticipate we will work even more closely to ensure the success of future events and to extend the network of excellence created by the Forum across the industry.”

Customer Traction in Tough Economic Times Validates Trainer’s Value

The addition of four new clients to its impressive customer roster further validates Trainer Communications’ unique, proven value for emerging technology companies. During the last quarter, Trainer has added:

• Actona Technologies, Inc. – the innovative solutions provider enabling storage centralization for the global enterprise
• Glimmerglass Networks – a provider of breakthrough all-optical solutions that form the foundation of a dynamic new optical network
• Symphony Services Corp. – a leading provider of technology-based outsourcing services
• Wily Technology – the leader in performance management software for Enterprise Java applications

Customer Satisfaction Survey Reinforces “Excellent” Rating

In its most recent bi-annual customer satisfaction survey, Trainer Communications consistently scored above average or excellent in more than 90 percent of the client satisfaction categories; 75 percent of respondents described the company and its services as excellent overall. Anecdotal data gathered from the survey highlighted Trainer Communications’ key strengths, including the company’s ability to support clients’ specific business objectives, strong messaging and positioning capabilities, and exemplary knowledge and relationships with the press and industry analysts.

“Trainer Communications is not a typical public relations firm. Its strategic services and communications expertise go well beyond the norm of most agencies I have encountered over my career,” said Mike Malloy, vice president of marketing, Wily Technology.

Trainer Communications is the premier provider of integrated marketing and high-tech public relations services. Specializing in technology, the agency offers deep domain expertise across data infrastructure, information security, optical and wireless communications, enterprise software, networking, and consumer industries. Trainer represents emerging and high-growth technology companies that lack the market recognition and visibility needed to meet business objectives and is the only agency that guarantees quantifiable results with its Metrics Matter™ methodology. Established in 1995, Trainer has represented more than 200 companies including one-third that resulted in a positive liquidity event. Notable successes include Brocade, Cloudscape, CrossWorlds, G-Log, Itronix, ONStor, Oblix, Sygate, Trigo, Versata, and WhereNet. Based in Silicon Valley with nationwide coverage, the agency has received numerous awards, including: the 2008 Bulldog Award for PR Innovation of the Year, the 2008 Iron Sabre Certificate of Excellence for Product of the Year, the 2008 MarCom Gold Award for Best Publicity Campaign, and the 2007 PRSA Silver Anvil Award for Community Relations Campaign of the Year. For more information, visit www.trainercomm.com. All brands, products, or service names are or may be trademarks or service marks of their respective owners. www.trainercomm.com.